[McBruce]

From time to time when directing tournaments I get a message from someone saying that their partner cannot chat, cannot alert, or cannot do something occasionally required. From the conversations that ensue I think most of these problems stem from people accidentally adjusting portions of their screen and not knowing how to undo the adjustment, which seems to be saved from session to session. I'm almost certain from some of these that there are snowflakes players who have deliberately pulled the gray bar separating the cards from the chat down to the bottom because messages are 'distracting,' but others do this accidentally, especially on smaller screens and cannot get back. My suggestion is that a button, maybe within the Help area, to return to a normal setup if things go horribly wrong, might help.

[diana_eva]

McBruce, on 2021-November-28, 15:54, said:

From time to time when directing tournaments I get a message from someone saying that their partner cannot chat, cannot alert, or cannot do something occasionally required. From the conversations that ensue I think most of these problems stem from people accidentally adjusting portions of their screen and not knowing how to undo the adjustment, which seems to be saved from session to session. I'm almost certain from some of these that there are snowflakes players who have deliberately pulled the gray bar separating the cards from the chat down to the bottom because messages are 'distracting,' but others do this accidentally, especially on smaller screens and cannot get back. My suggestion is that a button, maybe within the Help area, to return to a normal setup if things go horribly wrong, might help.

Chat and other actions are pretty difficult on mobile. There is a *Restore defaults* button in Account -> Settings, both for web and mobile apps.

[pescetom]

Couldn't the pull down bar be limited to always leave at least one line for chat?
Or to pop up when chat arrives or is typed?

[chigal64]

McBruce, on 2021-November-28, 15:54, said:

From time to time when directing tournaments I get a message from someone saying that their partner cannot chat, cannot alert, or cannot do something occasionally required. From the conversations that ensue I think most of these problems stem from people accidentally adjusting portions of their screen and not knowing how to undo the adjustment, which seems to be saved from session to session. I'm almost certain from some of these that there are snowflakes players who have deliberately pulled the gray bar separating the cards from the chat down to the bottom because messages are 'distracting,' but others do this accidentally, especially on smaller screens and cannot get back. My suggestion is that a button, maybe within the Help area, to return to a normal setup if things go horribly wrong, might help.

?
this doesnt help as it just makes the hands area larger. no button in the help site. any other suggestions? this is frustating, happens in the acbl tournaments also