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Vugraph misnomers

#1 User is offline   Laocoon166 

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Posted 2015-December-13, 05:10

Often when you click on a player's name on Vugraph the software gets the name wrong.

For example in the UK Gold Cup today it has Peter Crouch playing with Ron Smith from the US, where of course it is Nicola Smith...

I don't know how the names are allocated but there are going to be plenty of players called 'Smith' or whatever - it seems absurd for BBO to assign the players names automatically. (Somehow I doubt the Vugraph operator chose that name from a drop-down menu)

It's embarrassing for BBO and the player at the table. Can we get this sorted?
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#2 User is offline   barmar 

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Posted 2015-December-13, 15:39

The software allow you to just put in the display name, and then it looks it up somewhere to get the full name. Or the operator can put in the full name by hand. If the operator doesn't enter the full name, there's no guarantee that the one it finds in the database will be the right one, particular with a common name like Smith.

#3 User is offline   Laocoon166 

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Posted 2015-December-13, 16:23

View Postbarmar, on 2015-December-13, 15:39, said:

The software allow you to just put in the display name, and then it looks it up somewhere to get the full name. Or the operator can put in the full name by hand. If the operator doesn't enter the full name, there's no guarantee that the one it finds in the database will be the right one, particular with a common name like Smith.


Right. So the software should probably be programmed not to do that. I've seen it several times now.
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