Help
Hello,
I just tried to register using:
user name: tscleary
email addr: tscleary@gmail.com
full name: Tom Cleary
and although everything seemed to work ok, it did not become active. A message popped up saying that I would receive an activation link in my email box, but the link never arrived. Thank you for any suggestions. Best,
Tom
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Registration failure Registration failure
#2
- Group: Admin
- Posts: 21,589
- Joined: 2004-August-21
- Gender:Male
Posted 2014-April-11, 08:47
Our logs show that we successfully sent the confirmation email about 35 minutes before you posted your message. Check your spam folder, maybe Gmail filtered it. If you still can't find it, send email to support@bridgebase.com and they'll help you activate your account.
#3
- Group: Members
- Posts: 2
- Joined: 2012-December-28
Posted 2014-May-01, 15:40
attempt of "joanfish" to register last night has yet to receive an email at ingewern@gmail.com. looked throughout mail system including spam and trash (due to possible auto filtering of content).
#4
- Group: Guests
- Posts: 253
- Joined: 2004-June-23
- Gender:Female
Posted 2014-May-01, 16:39
forwolf, on 2014-May-01, 15:40, said:
attempt of "joanfish" to register last night has yet to receive an email at ingewern@gmail.com. looked throughout mail system including spam and trash (due to possible auto filtering of content).
The registration for joanfish has now been confirmed and she can log on with that user name and her chosen password.
Jacki
#5
- Group: Admin
- Posts: 21,589
- Joined: 2004-August-21
- Gender:Male
Posted 2014-May-02, 09:32
I just tried registering from my Gmail account, the confirmation email DID go into the Spam folder. Check again, and click the "Not Spam" button to help Gmail learn that our messages aren't spam.
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